We believe that you, the client is the most important person in our office, and as such we have set standards which we always aim to maintain.

We promise:

• To tell you how we will handle your case
• That your case will receive our full attention at every stage
• That we will reply to your letters and telephone calls promptly
• To keep you updated of how your case is progressing
• To see you by appointment when mutually convenient

If you feel that we can improve upon our service, or if you are dissatisfied in any way, please Contact our Practice Manager in the first instance